Terms & Conditions


These “Terms and Conditions” will apply to and govern all Contracts under which 1st Choice Computer Services, agree to supply goods and services, and shall prevail over any terms and conditions of the client/customer, whether referred to in the clients order, or in correspondence and elsewhere, or implied by trade custom practice or course of dealing. Any purported provisions to the contrary are hereby excluded or extinguished. No variation of these terms and conditions shall be effective unless previously agreed in writing.

It is the customers responsibility to ensure that before 1st Choice Computer Services starting work on its computer system, that all critical data has been backed up, and that appropriate recovery procedures are in place. It is the customers responsibility to back up all files and folders. 1st Choice Computer Services cannot accept liability for any loss of data and/or information during any repair, upgrade or diagnosis.

Software Licensing
It is the clients responsibility to comply with the terms of use, distribution, duplication and other requirements whether public or private in origin applicable applied to any software supplied through 1st Choice Computer Services.

Public Domain Software
In the case of software that is available as  “shareware” or otherwise supplied from the public domain, such software is supplied to the client on an “as is” basis. 1st Choice Computer Services makes no warranty as to fitness for purpose, performance or as to freedom from embedded malicious software.

Maintenance of Protection
It is the client’s responsibility to ensure that the effectiveness of any software supplied by 1st Choice Computer Services is maintained, by acquisition from the original developer of such database files, programme patches or other revisions, as may become available from time to time.

Ownership of Goods
Title to the goods shall only pass to the client on payment in full of all sums owing or due to 1st Choice Computer Services, whether under contract or otherwise. Until such payment the client shall store the goods in such a way as to show that they are the property of 1st Choice Computer Services

1st Choice Computer Services shall under no circumstances be liable for any loss, damage, expense or injury of any kind. Whether direct, consequential or otherwise, arising in connection with the execution of a contract or the use or failure of the goods supplied or any defect in them, or from any other cause whether or not due to the acts or omissions of 1st Choice Computer Services, in excess of the contract invoice value

Force Majeure
1st Choice Computer Services shall not be liable to the client for any loss or damage which may be suffered by the client as a result of the delivery of goods, materials or the execution of a contract being delayed prevented hindered or made uneconomic by reason or circumstances or events beyond 1st Choice Computer Services control including, but not limited to:
(a) Act of God, or riot, strike, lock-out, trade dispute, labour disturbance, restriction or ban on overtime, accident, fire, flood or storm difficulty or increased expense or;
(b) Failure by the client to give adequate instructions or supply the necessary information in due time or
(c) Failure by any third-party to carry out their part of the work or otherwise perform their obligations when required

All claims in respect of material, goods or non-execution of the Contract must be made in writing and received by 1st Choice Computer Services no later than fourteen (14) days of the date of delivery to the client, the clients premises or the Clients vehicle, or in the case of electronic transmission, from the date of transmission

Any waiver by 1st Choice Computer services of any breach of any term of these Terms and Conditions shall be valid only if given in writing

1st Choice Computer Services and the client believe that these Terms and Conditions are reasonable. If any provision shall be held to be contrary to applicable law, such provision shall be severed from the remainder, and the remainder shall continue in full force and effect

Repair Terms
Check that the details given are accurate and detailed. Any special instructions must be stated in writing on the booking form, including data backup and specific requirements for upgrade
Ensure that you detail any leads, disks, manuals or other accessories left with 1st Choice Computer Services
1st Choice Computer Services accept no responsibility for loss of data during repair or upgrade. Data will not be transferred from disk to disk unless it has been agreed
1st Choice Computer Services can only re-install any software which has been supplied on a disk by the customer with a valid license code. Pre-loaded operating systems and software may be lost during a repair, so ensure that you have provided the necessary disks to reload the system
It is the customer’s responsibility to ensure that the equipment ordered is compatible with any third party software or equipment not already in 1st Choice Computer Services possession. If you are unsure, please arrange for us to view the equipment / software before the upgrade/repair
1st Choice Computer Services accept no responsibility for third party faults. Errors with Internet Providers, telephone companies, power companies, viruses or spyware or any other related supplier which may affect the running of the PC. 1st Choice Computer Services recommends checking these first in appropriate circumstances. Diagnostic fees apply automatically to any equipment still covered under a third party warranty

When you collect/receive your PC
Ensure that all of the disks, manuals, leads and accessories booked in are present on collection. When new equipment or software is supplied, check that you have all the items you were quoted for
All Losses MUST be reported within seven days and confirmed in writing. Machines left at the 1st Choice Computer Services after repair/upgrade will be kept no longer than a period of three months. Equipment and software may be placed into storage where appropriate, which may incur additional cost for the customer. After three months, the equipment or software may be sold to recover our costs

1st Choice Computer Services PC Repairs Home Visit Agreement
Normal charges as stated on website will apply for home visits. Should the customer request that repairs are undertaken on their behalf (time and materials permitting) a further payment (details on our prices) will be agreed upon between 1st Choice Computer Services and the customer. All payments are due on receipt of an official invoice and MUST be made within fourteen (14) days net.
*Note. Some repairs may require parts, which have to be ordered, which means that fault diagnosis and implementation of repairs, may take place on separate days.
Time restrictions may also apply in either case the call out charge for the second visit would not apply

Software installation
1st Choice Computer Services software installations are warranted for a period of seven days. 1st Choice Computer Services holds no responsibility for loss of data, and recommends that customers backup any data they deem to be irreplaceable, at regular intervals

Hardware installations
Any hardware installations undertaken by 1st Choice Computer Services at the customer’s request, will carry a 30 day installation warranty. 1st Choice Computer Services accept no liability for mechanical or electronic defects in the equipment supplied. The aforementioned defects are covered, for the customer, by the retail outlet of said equipment. i.e., warranties for mechanical / electronic defects are the sole responsibility of the retail supplier of the hardware component